Courses
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Building a Patient-Centric Dental Practice
This presentation highlights the significance of patient-centric dental practices, where patient needs drive care, benefiting both patients and dental professionals.
Free
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Improving the level of customer service in your practice
This Lunch and Learn discusses the four levels of customer service and how dental practices can strive to provide the highest level of customer service: unanticipated.
Free
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How to Build Authority with your Patients
This Lunch & Learn provides useful insights into creating strong relationships with patients in the dental profession.
Free
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How to Create a Welcome Email Template for Your New Patients
This Lunch & Learn discusses the usefulness of Text Expander for quickly producing personalised welcome emails to new patients.
Free
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The Patient Handover to the Receptionist
The Patient Handover to the Receptionist
Free
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The 3 Categories of Patients
Categorising your patient into these 3 groups will help you market your practice, build effective systems for your patients and increase the value of your goodwill.
Free