Course curriculum

    1. Welcome and 'building authority'

    2. Building authority with your team

    1. Video presentation for lesson

    2. Communication skills for difficult conversations

    3. Listen

    4. Be clear and direct

    5. Look at the issue from their perspective

    6. If needed, take a break

    7. Agree to disagree

    8. It's okay to fail

    1. Video presentation for lesson

    2. What is confidence and where the heck do I find it?

    3. Guarding your thoughts

    4. Confidence-Competence Loop

    5. EFT: Emotional Freedom Technique

    6. Future Pace Your Confident Self

    7. The Empower Walk

About this course

  • Free
  • 2.5 hours of video content

What you will learn

As a leader in a dental practice, there are several key skills that are essential for success. This course teaches you how to master three important skills that every leader in a dental practice should possess.


Building Authority

As a leader in a dental practice, it's important to establish your authority and demonstrate your expertise in the field. Staff will look to you for guidance and direction, and it's your responsibility to ensure that you are leading the practice in a way that reflects your knowledge and experience. 


Having Difficult Conversations

As a leader in a dental practice, you may need to have difficult conversations with staff. These conversations may involve addressing performance issues, discussing sensitive topics, or navigating conflicts between staff members. It's important to approach these conversations with sensitivity, empathy, and a focus on finding solutions that are in the best interest of the practice. Leaders who are skilled at having difficult conversations can maintain positive relationships with staff even in challenging situations.


Building Self-Confidence

In addition to building authority, it's important for leaders in a dental practice to cultivate their own self-confidence. This can involve a range of strategies, such as seeking out continuing education opportunities to deepen your knowledge and skills, engaging in self-reflection and goal-setting, and practising self-care to maintain your physical and emotional well-being. When leaders feel confident in their abilities, they are better equipped to make decisions and lead effectively.

There are many skills to develop when you are in a leadership role.
This mini-course teaches you how to build 3 important elements that will help you be more effective and confident NOW.

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